Legal
Terms of Service
Last updated: April 2026
1
Service Description
BriefSend is a SaaS tool that helps freelancers and agencies generate professional client update emails using AI.
2
Account
You must provide accurate information when creating an account
You are responsible for maintaining the security of your account
You must be at least 18 years old to use BriefSend
3
Subscription & Billing
Subscriptions are billed monthly or annually via Stripe
You can cancel at any time from your account settings
Refunds are available within 30 days of any payment, no questions asked
Price changes will be communicated 30 days in advance
4
Your Data
You own all content you create with BriefSend
We do not claim any intellectual property rights over your emails, documents, or case studies
You can export or delete all your data at any time
5
Acceptable Use
Do not use BriefSend for spam, harassment, or illegal activities
Do not attempt to reverse engineer or exploit the service
Do not share your account credentials with unauthorized users
6
Service Availability
We aim for 99.9% uptime but cannot guarantee uninterrupted service
We will notify users of planned maintenance in advance
We are not liable for losses caused by service interruptions
7
Limitation of Liability
BriefSend is provided 'as is'. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.
8
Changes to Terms
We may update these terms. Significant changes will be communicated via email 30 days before taking effect.
9
Contact
For questions: support@briefsend.io
Questions? Contact us at support@briefsend.io